We proudly offer easy returns and a money back guarantee if you are not completely satisfied with your purchase.
Our primary concern is your complete satisfaction. Should any item fail to meet your expectations, simply return the item(s) within 7 days of receipt in their new, unused, and original condition and we will gladly refund your merchandise price. Sorry, shipping and handling charges are not refundable. Please allow 7 business days for us to receive and process your return.
1. The customer must contact us by email at: returnsdepartment@ymail.com to get our confirmation and we will send you all instructions, address and return authorization number for the item to be sent back to us.
2. Once you receive the confirmation email, please reply with the messages stated in the email:
Please Print and put in box or fill out this information on the email
* First and Last Name
* Address
* City, State, Zip Code
* Phone Number
* Your order number
* Item(s) you want to return
* The reason you want to make a return.
Would you like to do
* Exchange
* Return
* Refund
Explanation( required for exchange)
3. Allow 1-2 billing cycles for the credit to appear on your credit card statement.
